Data Breach Reveals Virgin Media Customers’ Information, Including Requests for Porn

By |2020-03-09T20:42:18+00:00March 9th, 2020|

A data breach has exposed more than 900,000 Virgin Media customers’ personal information – including whether they’ve accessed pornography links.

Virgin Media officials recently disclosed hackers were able to access customers’ personal information through an unsecured database. An unauthorized user accessed the database at least once after April 2019, officials said.

The hackers had access to customers’ names, addresses, email address and phone numbers. This information can be used in phishing email scams and other fraudulent activity.

The hackers also were able to view more than 1,100 records related to customers’ requests to block or unblock access to certain websites, including porn sites, gambling sites and sites that contain graphic violence.

Company leaders said once they became aware of the unsecured database they shut down access immediately. The database was left unsecure for about 10 months.

Officials sent out letters notifying customers of the data breach this month. The breach affected mostly customers who used Virgin Media for their television or landline telephone accounts.