—Location serves as third call center for fully U.S.-based workforce—
Temecula, California, April 26, 2022 – IDIQ, an industry leader in identity theft protection and credit monitoring, announced today the opening of its new office in Tampa, Florida, to serve as a strategic hub for call center operations.
The new space, located on Eisenhower Boulevard, is the company’s third call center in the United States and houses a growing team of customer service agents and other management professionals. The more-than-17,000 square-foot call center can accommodate 100 employees. IDIQ is excited to expand its operations to Florida and hopes this gives local talent a premium option when looking for new job opportunities.
The call center features a completely renovated workspace as well as a game room, break room and executive offices.
The call center team supports members who are enrolled in the IDIQ credit report and identity theft monitoring services provided by its IdentityIQ® and MyScoreIQ® brands.
The addition of the new office space is a part of the company’s significant growth as well part of its roadmap for continued expansion. In the past two years, IDIQ has hired more than 125 employees to meet increased consumer demand for identity theft and credit report monitoring services. It has also grown its member base to more than a million users.
“We’re excited to add the Tampa office to our list of call centers throughout the nation,” said Jason Royal, senior vice president of operations at IDIQ. “It’s a beautiful building and call center with great people in a great state.”
The Tampa office joins the company’s two other offices and call centers in Temecula, California, and Mt. Prospect, Illinois. IDIQ also has hubs located in Texas and New York.
Scott Hermann, CEO and co-owner of IDIQ, said, “We have built an amazing team of member specialists to assist our members and provide them award-winning customer service. We are committed to keeping our workforce in the United States to quickly and efficiently address the needs of our members.”
IDIQ is one of the fastest-growing companies in America, earning two consecutive spots on the prestigious Inc. 5000 List that has also featured Microsoft, Patagonia, Intuit and Under Armour as previous list honorees.
Recently, the company finalized the acquisition of Resident-Link, a service for the rental community that allows consumers access to help build and establish their credit.
About IDIQ:
IDIQ® is recognized as one of the fastest-growing industry leaders in credit report and identity theft monitoring and data breach preparation. With its IdentityIQ® and MyScoreIQ® brands, the company delivers credit report information, education and protection that benefits consumers and businesses. The company features 100% U.S.-based customer service and support. For more information, visit www.IDIQ.com.