We Are Committed to Safeguarding Your Information
We use the terms ‘you’ and ‘your’ to include any person who accesses www.IdentityIQ.com (the “Website”) or purchases any product or service offered on the Website (the ‘Services’) for any amount of time. We use the terms ‘we’, ‘us’ and ‘our’ to refer to Identity Intelligence Group, LLC d/b/a IdentityIQ (“IDIQ”), which owns and/or operates this website, and our employees, members, officers, partners, affiliated entities, subsidiaries, divisions, contractors, representatives, attorneys, and agents.
Types of Information
Depending on which of our services you are utilizing, the types of information that we may collect include:
- Personally Identifiable Information, such as your name, address, email address, credit card information, and other personally identifiable information, we receive from you on applications (either applications with us directly or through our partners), forms and in other communications to us, whether in writing, in person, by telephone or any other means, and information about your transactions with us, our affiliated companies, or others; and
- Non-personally Identifiable Information, such as the Web site’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address. This type of information does not by itself identify a specific individual and is used on both a personal and aggregate basis for service delivery, analysis, and marketing.
Use of Information
We request information from you or obtain information about you for our own legitimate business purposes and not for the benefit of any third party. Therefore, we will not release your information to any party, whether affiliated with us or not, except: (1) as necessary for us to provide the product or service you have requested; (2) communicate with you regarding service offerings; or (3) as permitted by law. We may, however, store such information, including during the period after which any customer relationship has ceased. Such information may be used for any internal purpose, such as quality control efforts or customer analysis.
When you use our site we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly in that case.
Changes to Information
If you want to update or correct information you have provided us, you may do so under the My Account section during your secured login session or by contacting customer service at 1-877-875-4347. If you find any information in the credit report provided as part of the Services that you believe is incorrect and wish to correct it with the credit reporting agencies, you can do so through the dispute resolution process provided under the Fair Credit Reporting Act or other applicable laws.
Confidentiality and Security
The confidentiality of your nonpublic personal information is important to us. We will use our best efforts to restrict access to your nonpublic personal information to those individuals and entities that need to know that information to provide products or services to you. All information transmitted to the Website utilizes SSL-encryption technology. However, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure and you acknowledge that there are security and privacy limitations of the Internet which are beyond our control. We make no warranty, express, implied, or otherwise, that we will prevent unauthorized access to your private information. Through our partnerships, we currently maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
Any material changes to our Privacy Practices or security procedures will be posted on this page so that you are always aware of what information we collect and how we use it as well as the latest material changes we make to our security procedures.
Last updated October 2016